Terms of Service
Last updated: January 27, 2025
Security First
Your data security is our top priority
Family Focused
Built for families to share memories safely
Fair Usage
Transparent policies and guidelines
Important Legal Notice
These Terms of Service constitute a legally binding agreement between you and Syncpoly. By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree to these terms, you must not use our services.
Terms of Service
Welcome to Syncpoly, a secure family photo and video sharing platform designed to help families preserve and share their precious memories. These Terms of Service constitute a legally binding agreement between you and Syncpoly governing your use of our platform, services, and features. By accessing, using, or registering for our services, you acknowledge that you have read, understood, and agree to be bound by these terms in their entirety. If you do not agree to these terms, you must not use our services. These terms apply to all users, visitors, and others who access or use our platform, regardless of their role or relationship to the service.
Acceptance of Terms
- By accessing, using, or registering for Syncpoly services, you explicitly acknowledge that you have read, understood, and agree to be bound by these Terms of Service in their entirety. Your continued use of our platform constitutes ongoing acceptance of these terms and any modifications that may be made to them from time to time.
- If you do not agree to any provision of these terms, you must immediately cease using our services and refrain from accessing our platform. Your use of our services is entirely voluntary, and you have the right to discontinue use at any time if you disagree with these terms.
- These terms apply universally to all users, visitors, family members, and any other individuals who access or use our service, regardless of their relationship to the platform, their role within family accounts, or their method of access to our services.
Service Description
- Syncpoly provides comprehensive secure family photo and video sharing services designed specifically for families to preserve, organize, and share their precious memories in a private and secure environment. Our platform offers advanced cloud storage capabilities, sophisticated collaboration tools, and robust privacy protection features that ensure your family's digital memories remain safe and accessible only to authorized family members.
- We offer enterprise-grade cloud storage infrastructure, intuitive collaboration tools that facilitate family communication and sharing, and comprehensive privacy protection features including granular access controls, secure sharing mechanisms, and advanced security protocols. Our platform is designed to accommodate families of all sizes and technical abilities while maintaining the highest standards of security and privacy.
- All services are provided 'as is' and 'as available' without any warranties, express or implied. We reserve the right to modify, enhance, or discontinue any aspect of our services at any time, with or without notice, to improve functionality, address security concerns, or adapt to changing technological or business requirements.
Account Registration and Security
- During the account registration process, you must provide accurate, current, and complete information about yourself and your family members as required by our registration forms. You agree to promptly update this information whenever it changes to ensure that we have current and accurate contact information for account management, security purposes, and service delivery. Providing false, misleading, or incomplete information may result in account suspension or termination.
- You are solely responsible for maintaining the confidentiality and security of your account credentials, including your username, password, and any additional authentication factors. You must not share your account credentials with any third party, including family members, and you must take reasonable precautions to prevent unauthorized access to your account. You acknowledge that you are responsible for all activities that occur under your account credentials.
- You must immediately notify us of any unauthorized use of your account, any suspected security breaches, or any other suspicious activity that may compromise the security of your account or the privacy of your family's content. Prompt notification allows us to take appropriate security measures to protect your account and investigate potential security incidents.
- You acknowledge and accept full responsibility for all activities, communications, content uploads, and actions that occur under your account, whether authorized by you or not. This includes responsibility for any content shared, comments made, or actions taken by anyone using your account credentials, regardless of whether you were aware of such activities.
- You must be at least 13 years old to create an account on our platform. If you are under 18 years old, you represent that you have obtained the consent of your parent or legal guardian to use our services and that your parent or guardian has agreed to these terms on your behalf. We reserve the right to verify your age and may require additional verification for users under 18.
Acceptable Use Policy
- You may only use our services for lawful purposes
- You must not upload, share, or distribute illegal, harmful, or inappropriate content
- You must respect intellectual property rights and copyright laws
- You must not attempt to gain unauthorized access to our systems
- You must not interfere with or disrupt the service or servers
Content Ownership and License
- You retain ownership of content you upload to Syncpoly
- You grant us a limited license to store, process, and display your content
- You represent that you have the right to share all content you upload
- We do not claim ownership of your personal photos, videos, or other content
- You are responsible for obtaining necessary permissions for shared content
Privacy and Data Protection
- Your privacy is protected by our Privacy Policy, which is incorporated into these terms
- We implement industry-standard security measures to protect your data
- We do not sell your personal information to third parties
- We may use anonymized data to improve our services
- You control who can access your shared content
Subscription and Payment Terms
- Some features require a paid subscription
- Subscription fees are billed in advance on a recurring basis
- You may cancel your subscription at any time
- No refunds are provided for partial months or unused periods
- We may change subscription prices with 30 days notice
Service Limitations and Availability
- We strive for high availability but do not guarantee uninterrupted service
- We may perform maintenance that temporarily affects service availability
- Service features and storage allocation vary by subscription plan
- We may impose reasonable usage limits to ensure fair service for all users
- We are not liable for any damages caused by service interruptions
Intellectual Property Rights
- Syncpoly and its original content, features, and functionality are owned by us
- Our trademarks, service marks, and logos are protected by intellectual property laws
- You may not use our intellectual property without written permission
- You retain rights to your uploaded content
- We may use feedback you provide to improve our services
Limitation of Liability
- To the maximum extent permitted by law, we shall not be liable for indirect, incidental, special, consequential, or punitive damages
- Our total liability shall not exceed the amount you paid for our services in the 12 months preceding the claim
- We are not liable for any damages resulting from your use of third-party services
- Some jurisdictions do not allow liability limitations, so these may not apply to you
Indemnification
- You agree to indemnify and hold harmless Syncpoly from any claims arising from your use of our services
- This includes claims related to content you upload, share, or distribute
- You must cooperate with us in defending any such claims
- We reserve the right to assume exclusive defense and control of any matter subject to indemnification
Termination
- You may terminate your account at any time by contacting us
- We may terminate or suspend your account for violations of these terms
- Upon termination, your access to the service will cease immediately
- We may delete your content after a reasonable period following termination
- Provisions that should survive termination will remain in effect
Governing Law and Dispute Resolution
- These terms are governed by the laws of the jurisdiction where Syncpoly is incorporated
- Any disputes shall be resolved through binding arbitration
- Arbitration will be conducted by a neutral arbitrator
- You waive any right to a jury trial or class action lawsuit
- Small claims court actions are not subject to mandatory arbitration
Changes to Terms
- We may modify these terms at any time
- Material changes will be communicated via email or in-app notification
- Continued use of our services after changes constitutes acceptance of new terms
- If you disagree with changes, you must stop using our services
- We will provide at least 30 days notice for material changes
Contact Information
- For questions about these terms, contact us at legal@syncpoly.com
- For technical support, contact us at support@syncpoly.com
- For privacy concerns, contact us at privacy@syncpoly.com
- We will respond to all inquiries within a reasonable time
Fair Usage Policy
We maintain fair usage limits to ensure quality service for all users. These limits vary by subscription plan and are designed to accommodate typical family usage patterns. Excessive usage may result in temporary restrictions or account review.
Your Privacy Rights
Your privacy is protected by our comprehensive Privacy Policy. We encourage you to review it to understand how we collect, use, and protect your personal information.
Read our Privacy PolicyChanges to Terms
We may modify these terms at any time. Material changes will be communicated via email or in-app notification. Continued use of our services after changes constitutes acceptance of new terms. If you disagree with changes, you must stop using our services.
Last updated: January 27, 2025
For questions about these terms, please contact us at legal@syncpoly.com